Hello! I am Tim Carnes. Welcome to my Electronic Information and Resume Site for Quality Management. You should find an inclusive amount of information covering all major facets of my work experiences as they relate to the Quality field. If you have any questions do not hesitate to use the "Contact Me"button and send me an inquiry. Thank you.
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I was blessed to be born into a home with Christian parents. For as long as I can remember we went to church. I can remember the impact that was made on my life by many Christians as they loved God, loved
each other and worshipped the Lord with sincerity and excitement.
When I was 12 years old, in a revival service in Covington, Ga, the Holy Spirit convicted my heart and let me know that even though
I had Christian parents and even though I was familiar and faithful to be in church, I was lost and needed a personal relationship with Him. I went to the altar and accepted Christ as my Savior. I can
remember the joy I had in my heart and the moving of God in my life throughout my high school years. I enjoyed reading the Bible and would find various opportunities to worship Him throughout the week, whether
in church services, revivals or Christian coffee houses.
I enjoyed and believed it vital to share my faith. At the age of 16, I was privileged to be able to go on a summer mission trip to Japan, Hong Kong
and the Philippines. How exciting it was to watch God provide the faith funds to make this trip possible. I felt God’s call in my life to preach in 1974.
I was raised in the Church of the Nazarene
and saved in the Wesleyan Church, so it was natural that when I began to follow God’s call on my life, I received my first local and district licenses from these churches and when I went to college, I began at Central
Wesleyan College (now called Southern Wesleyan University). I completed the ministerial course of study for both the Wesleyan and Nazarene Churches. This was over 7 years of study and preparation.
This
was a very important time in my life for 2 reasons. First, this is where I met the girl and love of my life, Diane. The person God intended me to spend the rest of my life with and a perfect partner in the
ministry. God through His providence brought us to that place for the purpose of our meeting and marrying. I was first drawn to my wife by hearing her testimony in a missions conference. There was a large crowd
in attendance and I could not see who was speaking but because she was using a microphone and was giving her testimony from the floor, I could hear her. I remember after hearing her testimony that I had to find
out who this girl was and meet her. I knew that there was something special about this girl. We did meet and history confirms that after 44 years of acquaintance and 42+ years of marriage, I was right, she remains
something special and has proven to be the best half of our marriage.
The second important thing that came from this time was my studying and searching the scriptures for doctrinal truth. I had heard those
who believed they could lose their salvation try to weasel and explain away the teachings of Gods grace and security. I began wrestling with issues such as security of salvation and the eradication of the sin nature.
God had placed me on a course of learning from the other side of the road the truth about what the Bible teaches in these and other areas. I was not satisfied just to get a surface and traditional answer and I have
found over the years that there is misconception from both sides of the road about what other denominations and believers believe. I was told when I was a teenager, by preachers whom I believe to be respectful that
Baptists believe you can sin anytime and be ok. I had met the Baptist Sunday School teacher who told me with some degree of fervancy that he was saved and he could go out and commit adultery and that would be ok.
My study of these issues took time. Equally, I had heard the preaching from Wesleyan preachers in my youth that there was a second work of grace called sanctification and that this work would eradicate the sin nature.
I found neither of these extreme positions to be taught in the scriptures and I found neither to be real in practice. While I was in college, I would drive 3 ½ hours every weekend to supply pastor a small church
in Tennille Ga.
I continued to serve the Lord while searching the scriptures and seek accurate understanding of the Biblical Doctrines.
My ‘conversion’ in becoming a Baptist was a process that
looking back on now reveals the deliberate path laid out by the Lord. I am thankful for the road the Lord chose as He showed and taught me the truth of His Word. How many individuals over the years have I met who
will tell you what they believe but can not tell you why they believe it. They merely accept what they have been told. I am thankful that God allowed me to start from a position which is Biblically flawed so
I could arrive where I am because I know what the Bible teaches and I have spent as much time testing each doctrinal position with scrutiny. I do not want to be a spiritual anemic but I want to know what God is
telling us and believe it.
The Lord used a series of events to get me to Victory Baptist Church in North Augusta, SC. I graduated from Victory Baptist Bible College in 1993. I had spent 7 years at Victory
in various part time and full time ministries before leaving to Pastor Southgate Baptist Church in 1994. I was ordained at Victory in 1994. The Lord allowed me to be a member, staff, Education
Director, Bible College Professor and Asst Pastor in a place where souls were being saved almost weekly. I watched God work as he changed lives and the Pastor's love for souls, families and other preachers with
vibrant worship in services was a match for my spiritual dna.
I witnessed how God could bless a church both from the perspective of the pew and from the perspective of the ministry. I witnessed how the church
and the ministerial leaders could been in harmony and how God blessed a church with a vision to reach the world. I witnessed ministerial challenges and how they could be dealt with Biblically so as not to cause
permanent damage to the church or to the individuals. I have watched God as He has blessed that ministry where we went from some 550 in Sunday school to close to 1700.
God has been faithful every
step of the way and my love for Him is as real and vital today as it has ever been. I desire to live righteously and faithful before Him, to serve Him with all my heart, mind and strength. I am thankful that God
saw fit to redeem His fallen creation and I am thankful He loves us as He does. The work of the church is so important and never more so than in the day we are living. Satan wants to destroy the voice of the church
so he can spread his lies and deceit. The hope of our world is in the gospel and while the enemy of our souls would like nothing more than to silence us, God is great enough to accomplish His plan and His will in
and through our lives.
He is a precious and wonderful Lord.
CAREER SUMMARY
Experienced professional with more than 30 years management of Quality and IT programs and personnel.
Expertise in the identification, development, and implementation of management and business
processes, staff and associated systems with an emphasis on continuous improvement utilizing technology tools for performance assessment and reporting. Demonstrated strength building programmatic structure which
complies with national standards, ensures effective and continually improving programs in an employee driven and safe environment. Works closely and effectively, as a subject matter resource, with all levels of
management to satisfy project and
productivity requirements. Experience spans the Banking, Govt, Education, Manufacturing, Construction, Energy and Transportation industries with a proven performance
record of offering logical, forthright thinking, able to provide
effective solutions to solve difficult problems. Results oriented with an aptitude for learning.
An active evangelist for
the principles of Quality as identified through well written procedural requirements, effectively trained and motivated employees, systematic assessment and revision as required for an efficient programmatic
operation.
I further believe that regular gathering of metrics and performance data, analyzed in a statistically sound manner utilizing technological tools is
a mechanism for providing management with information required
for corrective
action and regulatory status reporting and that these systems produce a tangible value.
The following summarizes my work experience as it relates to Quality Management and this
job
SRNS (Savannah River
Nuclear Solutions) DOE SRS Site - (April 2012
- Current)
While serving as the lead of the Oracle, Peoplesoft DBA and Security teams; I have implemented development of work standard procedures as a priority. After auditing our
current
operational practices against the requirements of 10Q, I created a fully compliant account revalidation program. We have successfully built three
environments improving the data loss failure and application
availability by implementing the RAC technology. I am managing the process of developing full
procedures for all aspects of operation and designing a training plan for affected employees. I identified
shortcomings in the disaster recovery ability
of production systems and implemented a strategy to ensure no more than 20 minutes of loss from a disaster. Procedures have been developed, implemented
and
tested regularly. I created a previously non-existent method to audit and report against security baseline requirements as required from the DOE and national standards. Results of those audits are reported
to affected personnel
for correction and to management with identification of trends and
opportunities for improvement.
We have increased the technical expertise of our team, with new and
attrition hiring, by more
than 60 years of accumulated experience. This was followed with an outline of strategic training designed to increase confidence and competence of team members in new technological
advancements. I lead a cost reduction initiative
totaling in excess of $180,000 savings. We have designed and implemented performance tools and metrics which identify deficiencies in operational system
performance
to ensure a quick response and correction.
Colibri Limited Inc., Simpsonville, SC – (July 2010 – May 2012)
I participated with
development and implementation of operational run books. I served as a team member to an international support team monitoring and identifying performance and programmatic failures and/or opportunities
for improvements. I
served as a subject matter expert in specific experienced areas and provided advice and direction when needed or directly resolved issues where required. I designed and built a management
information system collecting appropriate metrics and providing regular status reports to management. The standards
for some customers included financial regulations and others energy oversight and
regulatory guidelines. I provided training to new international employees
utilizing a combination of technology tools and systems. I developed audit guidelines and assessment standards for compliance
reviews and corrective
action plans.
Charlotte Mecklenburg
School System - (12/2009 – 10/2011)
Within the school program there were national standards and requirements from organization like the Department of Education, the Department of Health and Human Services
and various state authorities. I led a development team working on an application
for exceptional children and the framework for compliance with all applicable regulations while providing an efficient
reporting tool for all levels of affected employees. Procedural development and automated controls were utilized and both independent and self-assessments conducted to validate compliance. I represented
the project and school system with third party vendors responsible to audit their systems for compliance prior to introduction into the CMS system. I worked with other departments and served as the subject
matter expert to answer questions, provide advice or facilitate implementation.
Trendset Inc.,
Greenville, SC 29607 - (12/2007
– 12/2009)
Trendset is a logistic invoice clearing house. My effort to document the requirements of both clients and financial regulations resulted in programmatic procedures not
previously
used in daily practice. I served as liaison between the company and external clients and developers. We designed and created programmatic procedures the creation of a remote campus in Mexico. I served
as liaison for
the IT effort with the counterparts in Mexico and worked with senior managers, including the company owner, as a subject matter resource. I developed an audit
schedule designed to assess
and report compliance to management. I also worked with management and teams in areas of corrective action for non-compliant performance.
We created and formalized the Service Level Agreements
for customers. I managed the regular
assessment of SLA compliance and a team of Business and IT technicians charged with corrective actions for deficient performance. Management and customers received
regular reports and status appropriate for their needs. I provided representational support for international customers, problem solving issues and building remediation plans.
Wachovia Bank,
Charlotte, NC - (05/2005 – 12/2007)
I was contracted as a subject matter resource for the creation and programmatic documentation for the RIME (Enterprise Reference Data) application. I served as
liaison and committee
chair in multiple levels between inner and external customers as well as regulatory representatives. I coordinated design and business requirements, and management processes between
Operations, Design, Information Services
Commercial and Risk Divisions, and Retail Bank Divisions. I managed Business Analysts and Data Design Engineers in this project and developed multiple
assessment
tools and programs for successful implementation. I managed the corrective action process when required and the staff developing documentation
and training materials to be used for all employees Enterprise
wide.
North Greenville
University, Tigerville, SC –
(07/2003
– 05/2005)
I began at North Greenville prior to it receiving University status. I was the Chairman of the Computer Science department and responsible for its faculty administration. I managed
the process of formalizing and providing uniform structure and
operation to the program and its offering, student requirements and testing matrices. I served as the subject matter resource to College Administration
and
liaison to external certification boards. I served as Administrative Director for the Standing Technology Committee. North Greenville became a University and in that process through a series of
system audits that I had performed, I was promoted to the Director of Information Technology Department. I managed the corrective action for issues and created operational and program procedures. We provided
system assessments and created a monitoring and reporting system of those metric audits. The effort to continuously improve the facility performance resulted in multiple projects of expansion. I served
as the administration liaison with the external vendors in these projects.
Tekno Inc, Cave City, KY - (10/1999 – 7/2003)
Tekno
was a design engineering and automation manufacturer. I served as the manager of the Quality Management Systems Department which was comprised of QA, QC and IT teams. I supervised development of ISO
9000/2000 program preparing for ISO registration. I designed, managed development and implementation of a Management Information System, TK7000, resulting in successful reporting of operational assessment metrics
identifying areas of opportunity and deficiency. I managed the
corrective action process and served as an independent subject matter resource to the CEO. I managed the creation of operational run-books and
provided direct oversight in the expansion into two areas; one domestic and one international.
I served as company Quality liaison along with Design Manager researching and guiding use of Chinese vendor
manufacturers. Utilizing department level audits,
we analyzed, designed, and implemented efficient business processes with additional benefits of cost savings and process improvement.
In absence
of a QC Manager, I supervised Quality Control activities and implemented testing and independent certification for the QC Inspector(s). Once the company went through an ownership battle and an attempted
hostile takeover, company filed for chapter 11. I contracted with the Bank of America, managed all remaining
projects, liquidated excess inventory and the bank was made whole. Provided guidance and
plans for business model change utilizing independent contractors
at specific milestone points of the manufacturing process utilizing a strong Quality Inspection and Assurance program.
Bechtel Savannah River
Co,
Augusta, GA -
(11/89 – 09/93)
I was the Trend Analysis Supervisor and Quality Engineer managing the Quality Trend Analysis program. I was liaison between Bechtel Quality Assurance and Westinghouse
Quality Assurance for the Total Quality effort and the synergy between the two programs, Operations and Construction. I provided oversight to three
construction subcontractors and their implementation
of the Trending program. I served as a subject matter resource for management and insured compliance with requirements and program directives of the Department of Energy & Westinghouse Savannah
River Company. I provided analysis of Root Cause & Correction for Conditions of non-conformance. I received multiple Quality awards and the Quality Performance award for development and implementation
of Improvement & Cost Reduction processes. I continued to utilize the continuous improvement methodology until we had divested the Trend Analysis group into the normal project management and workflow
of the field eliminating the need for a
separate group placing the activities closer to the source. Reporting of the metrics to project management continued and disseminated to upper management on predefined
frequencies.
M.K.Ferguson Savannah
River Co, Augusta,
GA
- (07/1987 – 11/89)
I managed the Quality Trend Analysis and Quality Improvement program. In the process of developing the Quality Improvement program and insuring compliance with Westinghouse and the
DOE requirements; I developed AV 7000, a Management Information System that integrated: Statistical Trend Analysis, Cost of Failures, Project Status, Craft Involvement, Education, Motivation and calculation
of the tangible Value of
Quality. I served as liaison and subject matter resource to Operations and DOE outlining the program and its facets. The construction trend analysis program became a model based
upon the statistical trending we had established and eliminating excessive reaction to non-normalized data. I performed Root Cause Analysis & validated problem resolution to non-conforming items. I developed
the training program and provided the training to 500+ employees. I
was a Nuclear Quality Auditor and performed systematic audits both internally and to our subcontracting companies in construction. I served
as a liaison and Quality Assurance representative assisting subcontract companies in writing and establishing their program.
Technical Skills
Database and Computer Languages
SQL
Server 2000 - 2016, Oracle RDBMS; T-SQL; PL/SQL; Artemis 7.5; Betrieve; Paradox; Progress 4GL; Visual Studio.net, 2005-2015; Visual Basic 6; Access, ADO; COM, Ingres; ODBC; ASP.net; Oracle Forms &
Reports
(2.X ) ; SQL Developer; TOAD; UNIX/LINUX shell scripting; Windows batch
scripting; Powershell 3.0;
Operating Systems
Windows 3.1 thru Windows 10; Novell 3.12 and 5.0
; Windows
Server 2000 - 2012 R2; UNIX (Solaris 2.6 – 10) LINUX (Oracle Enterprise LINUX, Red Hat & Ubuntu)
Utility and Support Systems
Microsoft SMS Server;
Share Point Portal Server; Active
Directory; DHCP; DNS; Exchange 2000 and 2003; IIS 5-8; Visio 2000- 2016; Cisco Works, HP Open View, Cisco Airlan, Norton Enterprise, Solarwinds, IBM Netcool, CA Autosys
Development Tools and Business Productivity
SSRS; Analysis Server; Oracle E-Business Suite; Grid Control; RMAN; Microsoft Office 95 - 2016; Peachtree Accounting; Crystal Reports
8 -11; Microsoft Project & Project Central; Active Reports Pro; Great Plains; COGNOS 7.3, 8.3, 8.4; Shareplex; PeopleSoft
Graphic and Desktop Publishing
Dreamweaver
MX; Visual Interdev; FrontPage; Powerpoint;
Adobe Photo Shop; Adobe Go Live; Asymetrix 3DFX 2.0; Digital Video Producer; Corel Draw; Microsoft Publisher; Harvard Graphics
Virtualization
Oracle
Virtual Box; Oracle VM Server; Microsoft Virtual Server; Virtual PC; VM Ware; Solaris SUN Containers
Additional Employment Experiences Summarized
Management -
20 years - Duties Included :
1. Directly Supervised 18 paid & 36 volunteer employees
2. Developed and managed ½ million dollar annual budget
3. Developed S.E.A.L.S., Management
Information System and built Computer Lab
4. Developed and Implemented Diversified Marketing plan
5. Purchasing Agent, Branch Manager and ultimately Co-Owner of wholesale business
CAREER SUMMARY
Experienced professional with more than 30 years management of Quality and IT programs and personnel. Expertise in the identification, development, and implementation of management and
business processes, staff and associated systems with an emphasis on continuous improvement utilizing technology tools for performance assessment and reporting. Demonstrated strength building programmatic
structure which complies with national standards, ensures effective and continually improving programs in an employee driven and safe environment. Works closely and effectively, as a subject matter
resource, with all levels of management to satisfy project and
productivity requirements. Experience spans the Banking, Govt, Education, Manufacturing, Construction, Energy and Transportation industries
with a proven performance record of offering logical, forthright thinking, able to provide effective solutions to solve difficult problems. Results oriented with an
aptitude for learning.
An
active evangelist for the principles of Quality as identified through well written procedural requirements, effectively trained and motivated employees, systematic assessment and revision as required
for an efficient programmatic operation. I further believe that regular gathering of metrics and performance data, analyzed in a statistically sound manner utilizing technological tools is a mechanism
for providing management with information required for corrective
action and regulatory status reporting and that these systems produce a tangible value.
The following summarizes my work experience
as it relates to Quality Management and this job
Related Professional Experiences
SRNS (Savannah River Nuclear Solutions) DOE SRS Site -
(May 2016 - Current)
While serving as the lead of the Oracle, Peoplesoft DBA and Security teams; I have implemented development of work standard procedures as a priority. After auditing our current
operational practices against the requirements of 10Q, I created a fully compliant account revalidation program. We have successfully built three environments improving the data loss failure and application
availability by implementing the RAC technology. I am managing the process of developing full
procedures for all aspects of operation and designing a training plan for affected employees. I identified shortcomings
in the disaster recovery ability of production systems and implemented a strategy to ensure no more than 20 minutes of loss from a disaster. Procedures have been developed, implemented and tested
regularly. I created a previously non-existent method to audit and report against security baseline requirements as required from the DOE and national standards. Results of those audits are reported to affected
personnel
for correction and to management with identification of trends and opportunities for improvement.
We have increased the technical expertise of our team, with new and attrition
hiring, by more than 60 years of accumulated experience. This was followed with an outline of strategic training designed to increase confidence and competence of team members in new technological advancements.
I lead a cost reduction initiative totaling in excess of $180,000 savings. We have designed and implemented performance tools and metrics which identify deficiencies in operational system performance to
ensure a quick response and correction.
Lead System Support, Security and Enterprise Database Administration
Maintain same duties as previous added the following Team Responsibilities
Fulfill
Lead responsibilities for an additional 20 employees, 100 db instances and products to include
Oracle DBA Team
PeopleSoft Database Team
Oracle Performance Team
PeopleSoft Security Team
SRNS (Savannah River Nuclear Solutions) DOE SRS Site -
(Oct 2015 – May 2016)
Lead System Support and SQL Server DBA
Maintain same duties as previous added the following Team Responsibilities
Fulfill Lead responsibilities for System
Support Teams an additional 5 employees and products to include
Autosys Scheduling
Netcool Infrastructure Monitoring
Streams/Shareplex Data Processing
Warehouse Data Cleansing
SRNS (Savannah River Nuclear Solutions) DOE SRS Site -
(Aug 2014 – Oct 2015)
Lead SQL Server DBA and Project Manager
Maintain same duties as previous added the following Additional Team Responsibilities
Fulfill Lead responsibilities for
SQL Server DBA Team
Lead Cost Reduction Initiatives total to date $180,000 savings
SRNS (Savannah River Nuclear Solutions) DOE SRS Site -
(April 2012 – April 2013)
SQL Server DBA and Project Manager
Work as part of a team which administers 30 servers; 75 instances and 470 + databases
Provide Performance Tuning,
database availability and issue resolution
Work with developers to ensure optimal code and data access
Recommend and lead the installation of major system hardware and software ensuring its total integrity
and integration into the site’s computer environment.
Coach and guide systems engineers to be a secondary contact for issues related to reliability, stability, and availability of all system resources.
Train personnel in technology and procedures.
Utilize and maintain site wide system monitoring tools; Spotlight and Foglight. Respond and resolve issues detected by the monitoring tools as well as internal
SQL Server alerts and agent notifications.
Manage the upgrade project for Cobra and wInsight applications and databases for SRNS.
Assist in providing application support to the Cobra team.
Implement
and maintain DR plan using log shipping, mirroring and replication
Develop and Implement upgrade plan from SQL 2005 and 2008 R2 to 2012
Serve as part of the rotating on-call support
Colibri Limited Inc., Simpsonville, SC –
(July 2010 – May 2012)
I participated with development and implementation of operational run books. I served as a team member to an international support team monitoring and identifying performance
and programmatic failures and/or opportunities for improvements. I served as a subject matter expert in specific experienced areas and provided advice and direction when needed or directly resolved issues where
required. I designed and built a management information system collecting appropriate metrics and providing regular status reports to management. The standards for some customers included financial regulations
and others energy oversight and regulatory guidelines. I provided training to new international employees
utilizing a combination of technology tools and systems. I developed audit guidelines and assessment
standards for compliance reviews and corrective action plans.
Colibri – DSP Global Partnership
Providing US based (UK After Hours) DBA, Application and OS level support for DSP’s 20+
customer base. Primary duties include Systems Monitoring, Functional and Technical Incident Assistance, On-Call backup for DSP Primary Support and Special Project Support as needed. Systems being monitored and administered
include Oracle and SQL Server Databases, Various Applications Packages including Oracle E-Business Suite and Servers including UNIX, LINUX, Windows and a mix of Virtual Servers based on Oracle VM Server and VM Ware. (July
2010 – May 2012)
Colibri Consulting for Navilyst Medical
Provided DBA, Application and OS level support for Navilyst Medical’s Oracle Applications R12 System. Primary duties
included Systems Monitoring, Functional and Technical Incident Assistance, Server Administration, Backup & Recovery and Special Project Support as needed. Systems were hosted at our PEAK 10 Partner Facilities
in Atlanta and Charlotte. The Navilyst Systems were LINUX based with a mixture of Physical and Virtualized hardware using Oracle Enterprise LINUX and Oracle VM Server. (July 2010 – June 2011)
Additional
Projects
BP Solar - Provided Development, troubleshooting and issue resolution for Noetix Views and Models supporting BP's management reporting system from Oracle E-Business suite
Employers Insurance
- Developed Cognos reports and models in conjunction with Noetix views for Oracle E-Business suite and SQL Server data warehouse
GTG (Grow the Game) Golf Application - Designed database for application and
reporting. Subsequent development to support and coordinate with MongoDB (a noSQL database). Initial work performed to support capital and stage 1 development efforts. Designed Database and built vb.net web application
for Course Management proposal and review.
Premier Alliance Group, Charlotte, NC -
(12/2009 – 10/2011)
Charlotte Mecklenburg
School System (contracted to)
SQL Server DBA, Sr.
Within the school program there were national standards and requirements from organization like the Department of Education, the Department of Health
and Human Services and various state authorities. I led a development team working on an application for exceptional children and the framework for compliance with all applicable regulations while providing
an efficient reporting tool for all levels of affected employees. Procedural development and automated controls were utilized and both independent and self-assessments conducted to validate compliance. I represented
the project and school system with third party vendors responsible to audit their systems for compliance prior to introduction into the CMS system. I worked with other departments and served as the subject matter
expert to answer questions, provide advice or facilitate implementation.
Designed, Built and Optimized Operational Databases. Manage Performance Monitoring and tuning.
Designed database structure for
App development - EC reporting.
Monitored and tuned procedures, views and code for optimal report generation in SSRS
Developed SSIS packages to extract data from 3rd party system into CMS production
Developed
and maintain backup and recovery system
Served as Project Manager
Managed application development project, testing and turnover
Worked with clients to identify requirements
Worked with
outside vendors to design and implement ETL procedures and data integrity processes
Manage schedule timelines and ensure timely issue resolution
Trendset Inc., Greenville, SC 29607 -
(12/2007 – 12/2009)
Trendset is a logistic invoice clearing house. My effort to document the requirements of both clients and financial regulations resulted in programmatic procedures not previously used
in daily practice. I served as liaison between the company and external clients and developers. We designed and created programmatic procedures the creation of a remote campus in Mexico. I served as liaison for
the IT effort with the counterparts in Mexico and worked with senior managers, including the company owner, as a subject matter resource. I developed an audit
schedule designed to assess and report compliance
to management. I also worked with management and teams in areas of corrective action for non-compliant performance.
We created and formalized the Service Level Agreements for customers. I managed the regular
assessment of SLA compliance and a team of Business and IT technicians charged with corrective actions for deficient performance. Management and customers received regular reports and status appropriate for their
needs. I provided representational support for international customers, problem solving issues and building remediation plans.
Data Architect/ Administration
Managed Project for application
development and rewrite interfacing with internal developers, Sr. Management, users and external contracted developers.
Designed data model to meet the needs of the business and support all internal and external
applications. Meet with clients to identify requirements and implement into Database design
Designed and Implemented Business continuity model between Greenville, SC and Mexico City, MX. Implement and maintain
backup and recovery plans to maintain High Availability in a distributed and clustered environment
Designed and Administration of database systems utilizing 2008 clustering ensuring high availability to all
data systems required to support a global customer base in excess of 1,500 clients and transaction loads ranging from 100,000 to 25 million per client
Ensured customer Response SLA's are met by managing team
of Business and IT technicians with responsibility for multiple operational databases
Established a change control process and standardized operational procedures for database and application development
and implementation
Provided support for international customers, problem solving issues and building remediation plans. Support level was 24x7
Managed migration from a mixed SQL-2000 environment to
SQL-2005 and then to SQL-2008.
Designed, Implemented and Maintained replication topology utilizing transactional replication with focus on new infrastructure and database model utilizing merge replication.
Managed
project of migrating Cognos 7 to 8.4 and upgrade all Powerplay cubes to 8.4. Develop internal SSRS and SSAS metrics and reports
Wachovia Bank, Charlotte, NC -
(05/2005 – 12/2007)
I was contracted as a subject matter resource for the creation and programmatic documentation for the RIME (Enterprise Reference Data) application. I served as liaison and committee
chair in multiple levels between inner and external customers as well as regulatory representatives. I coordinated design and business requirements, and management processes between Operations, Design, Information
Services
Commercial and Risk Divisions, and Retail Bank Divisions. I managed Business Analysts and Data Design Engineers in this project and developed multiple assessment tools and programs for successful
implementation. I managed the corrective action process when required and the staff developing documentation and training materials to be used for all employees Enterprise wide.
Operations, Technology, and eCommerce Division – Officer
Business
Systems Sr. Consultant
Managed the Reference Data Project of BASEL ll (1 Sr. Business Analyst, 2 Business Analysts and 2 Data Design Engineers)
Designed and managed tracking system for Reference data attributes
which would be used across Wachovia Corporation
Coordinated design and business requirements, and management processes between Operations, Design, Information Services Commercial and Risk Divisions, and Retail
Bank Divisions.
Managed staff developing documentation and training materials to be used Enterprise wide
Supported system design and build of Enterprise Data Tracking system(RIME)
Premier Alliance Group, Charlotte, NC
Wachovia,
ISR3 Risk Remediation Project (contracted to)
Data Team Lead
Managed the daily activities of the data team. (1 Lead Business Analyst, 2 Sr. Business Analysts and 1 SQL Server DBA)
Identified,
scheduled and tracked Project related tasks and deliverables
Worked with other team members and sub teams to identify challenges which would cause delay or failure to meet project scheduled time lines and
resolve those challenges in a timely manner to ensure project schedules are adhered to.
Sr. Systems Engineer
Evaluated systems specifications for complex business requirements, develop and
prepare computer solutions. Design, Build and provided Administration of the SQL Server databases necessary to fulfill project goals.
SQL Server DBA, Sr.
Designed, Built and Optimized Operational
Databases. Managed Performance Monitoring and tuning.
Analyzed problems outlined by systems analysts. Verify program logic by preparing test data for trial runs.
Provided oversight to technical staff
in the testing and debugging of programs.
North Greenville University, Tigerville, SC –
(08/2003 – 05/2005)
I began
at North Greenville prior to it receiving University status. I was the Chairman of the Computer Science department and responsible for its faculty administration. I managed the process of formalizing and providing
uniform structure and operation to the program and its offering, student requirements and testing matrices. I served as the subject matter resource to College Administration and liaison to external certification
boards. I served as Administrative Director for the Standing Technology Committee. North Greenville became a University and in that process through a series of system audits that I had performed, I was promoted
to the Director of Information Technology Department. I managed the corrective action for issues and created operational and program procedures. We provided system assessments and created a monitoring and reporting
system of those metric audits. The effort to continuously improve the facility performance resulted in multiple projects of expansion. I served as the administration liaison with the external vendors in these projects.
Network Engineering Mgr\Asst Director of Computer Services (05/2005 – 05/2005)
Administration of SQL server; build, maintenance and optimization
Built and Managed 8 databases plus 2 linked servers.
Managed Network Security for 400 faculty/staff users
and 1700 students.
Designed, implemented and tested disaster recovery plans
Administration of College Campus Network 25 servers, 2000 clients
Built a Management Information Systems
Provided
direction and support to business systems and IT staff representatives.
Director of Computer Services (08/2003 – 05/2005)
Managed the Information Systems Department
Managed 16
employees – 4 staff and 12 work study
Provided direction and support to business systems and IT staff representatives.
Served as Administrative Director for the Standing Technology Committee
Administration
of College Campus Network – 12 servers, 2000 clients
Managed Tech Help Desk – servicing 400 faculty/staff, 1600 students
Administration/Chairman of the Computer Science Department
Managed Computer
Science Department Faculty
Established foundation schedule for program and ensure its orderly implementation
Taught students various disciplines of Computer Science
Developed and ensured Faculty
implemented procedures to ensure the uniform conduct of course offerings, student requirements and testing matrix
Tekno Inc, Cave City, KY -
(10/1999 – 7/2003)
Tekno was a design engineering and automation manufacturer. I served as the manager of the Quality Management Systems Department which was comprised of QA, QC and IT teams. I supervised
development of ISO 9000/2000 program preparing for ISO registration. I designed, managed development and implementation of a Management Information System, TK7000, resulting in successful reporting of operational
assessment metrics identifying areas of opportunity and deficiency. I managed the corrective action process and served as an independent subject matter resource to the CEO. I managed the creation of operational
run-books and provided direct oversight in the expansion into two areas; one domestic and one international. I served as company Quality liaison along with Design Manager researching and guiding use of Chinese vendor
manufacturers. Utilizing department level audits, we analyzed, designed, and implemented efficient business processes with additional benefits of cost savings and process improvement.
In absence of a QC Manager,
I supervised Quality Control activities and implemented testing and independent certification for the QC Inspector(s). Once the company went through an ownership battle and an attempted hostile takeover, company
filed for chapter 11. I contracted with the Bank of America, managed all remaining projects, liquidated excess inventory and the bank was made whole. Provided guidance and plans for business model change utilizing
independent contractors at specific milestone points of the manufacturing process utilizing a strong Quality Inspection and Assurance program.
(Bank of America – Chapter 11 workout)
Project
Manager – Managed staff of 6 designated to complete all projects, liquidate inventory. Bank was made whole and company restructured their business and began the process of rebuilding it.
(Prior to Chapter
11)
Manager of Quality Management Systems
Management Information Systems
Managed QMS staff of 6, Safety Staff of 1 and Inventory Control Staff of 6
Administration of SQL server;
build, maintenance and optimization
Built and Managed 4 databases plus 1 linked server.
Ensured network connectivity between Corporate office and remote Engineering/Sales office.
Managed Security
for 110 employees.
Internal & External Software Implementation
Hardware acquisition, implementation and support
Administration of network, Exchange, Remote Access Server and VPN systems
Designed,
Developed and Implemented manufacturing ERP system (TK7000)
Quality Control, Assurance and Improvement Programs
Supervised development of ISO 9000/2000 Program preparing for ISO registration
Supervised
all Quality Control Inspection Activities
Business Analysis and Project Management
Analyzed, designed, and implemented efficient business processes and systems.
Developed and Managed Project
Tracking effort to ensure efficient and profitable completion of project milestones on schedule and within or below budget. Identify schedule and capacity conflicts, develop resolution plan and ensure completion.
Provided peer management of 6 departmental managers.
Bechtel Savannah River Co, Augusta, GA -
(11/89
– 09/93)
I was the Trend Analysis Supervisor and Quality Engineer managing the Quality Trend Analysis program. I was liaison between Bechtel Quality Assurance and Westinghouse Quality Assurance for the Total
Quality effort and the synergy between the two programs, Operations and Construction. I provided oversight to three construction subcontractors and their implementation of the Trending program. I served as a subject
matter resource for management and insured compliance with requirements and program directives of the Department of Energy & Westinghouse Savannah River Company. I provided analysis of Root Cause & Correction
for Conditions of non-conformance. I received multiple Quality awards and the Quality Performance award for development and implementation of Improvement & Cost Reduction processes. I continued to utilize the
continuous improvement methodology until we had divested the Trend Analysis group into the normal project management and workflow of the field eliminating the need for a separate group placing the activities closer
to the source. Reporting of the metrics to project management continued and disseminated to upper management on predefined frequencies.
Trend Analysis Supervisor and Quality Engineer
Managed
Quality Trend Analysis Department and staff of 8.
Managed the oversight of 3 major subcontractors & their implementation of the Trending program while working with upper management to meet demands &
needs of the Department of Energy & Westinghouse Savannah River Company
Served as Authorized Derivative Classifier for documents with a “Q” Clearance
Provided analysis of Root Cause & Correction
for Conditions of Non-conformance
Successfully developed and Implemented Improvement & Cost Reduction processes
M.K.Ferguson Savannah River Co, Augusta, GA -
(07/1987 – 11/89)
I managed the Quality Trend Analysis and Quality Improvement program. In the process of developing the Quality Improvement program and insuring compliance with Westinghouse and the DOE
requirements; I developed AV 7000, a Management Information System that integrated: Statistical Trend Analysis, Cost of Failures, Project Status, Craft Involvement, Education, Motivation and calculation of the tangible
Value of Quality. I served as liaison and subject matter resource to Operations and DOE outlining the program and its facets. The construction trend analysis program became a model based upon the statistical trending
we had established and eliminating excessive reaction to non-normalized data. I performed Root Cause Analysis & validated problem resolution to non-conforming items. I developed the training program and provided
the training to 500+ employees. I was a Nuclear Quality Auditor and performed systematic audits both internally and to our subcontracting companies in construction. I served as a liaison and Quality Assurance representative
assisting subcontract companies in writing and establishing their program.
Trend Analysis Supervisor , Quality Engineer and Auditor
Managed Quality Trend Analysis Department and staff
of 6.
Administration of SQL Server, Artemis and Oracle databases.
Developed AV 7000. A Management Information System that integrated: Statistical Trend Analysis, Cost of Failures, Project Status,
Craft Involvement, Education, Motivation and calculation of the tangible Value of Quality
Developed the Quality Improvement program and training to approx 500 employees
Performed Quality Audits &
issued formal Audit reports to management
Performed Root Cause Analysis & problem resolution to non-conforming items
Technical Skills
Database and Computer Languages
SQL
Server 2000 - 2016, Oracle RDBMS; T-SQL; PL/SQL; Artemis 7.5; Betrieve; Paradox; Progress 4GL; Visual Studio.net, 2005-2015; Visual Basic 6; Access, ADO; COM, Ingres;
ODBC; ASP.net; Oracle Forms & Reports (2.X ) ; SQL Developer; TOAD; UNIX/LINUX shell scripting; Windows batch scripting; Powershell 3.0;
Operating Systems
Windows
3.1 thru Windows 10; Novell 3.12 and 5.0 ; Windows Server 2000 - 2012 R2; UNIX (Solaris 2.6 – 10) LINUX (Oracle Enterprise LINUX, Red Hat & Ubuntu)
Utility and Support Systems
Microsoft
SMS Server; Share Point Portal Server; Active Directory; DHCP; DNS; Exchange 2000 and 2003; IIS 5-8; Visio 2000- 2016; Cisco Works, HP Open View, Cisco Airlan, Norton
Enterprise, Solarwinds, IBM Netcool, CA Autosys
Development Tools and Business Productivity
SSRS; Analysis Server; Oracle E-Business Suite; Grid Control; RMAN; Microsoft Office
95 - 2016; Peachtree Accounting; Crystal Reports 8 -11; Microsoft Project & Project Central; Active Reports Pro; Great Plains; COGNOS 7.3, 8.3, 8.4; Shareplex; PeopleSoft
Graphic and Desktop Publishing
Dreamweaver
MX; Visual Interdev; FrontPage; Powerpoint; Adobe Photo Shop; Adobe Go Live; Asymetrix 3DFX 2.0; Digital Video Producer; Corel Draw; Microsoft Publisher; Harvard Graphics
Virtualization
Oracle
Virtual Box; Oracle VM Server; Microsoft Virtual Server; Virtual PC; VM Ware; Solaris SUN Containers
Additional Employment Experiences Summarized
Management - 20 years - Duties Included
:
1. Directly Supervised 18 paid & 36 volunteer employees
2. Developed and managed ½ million dollar annual budget
3. Developed S.E.A.L.S., Management Information System and built Computer Lab
4.
Developed and Implemented Diversified Marketing plan
5. Purchasing Agent, Branch Manager and ultimately Co-Owner of wholesale business
Degrees – nontraditional –(Course & Life Credits)
DSc - Computer Resources & Information Management
- Rochville Univ (online)
- 2003
MSc - Management Information Systems
- Hamilton Univ (online) - 1997
BS - Management Information Systems
- Hamilton Univ (online) - 1989
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Victory Baptist Bible College – 1993
Nazarene Ministry Institute – 1986
Newton County High School – 1975
Certificates
Nuclear Quality Auditing - 1987
Continuing Education
Statistical Process Control -
Clemson University - 1988
Statistical Quality Control -
University of South Carolina - 1989
Advanced Application Programming -
Clemson University - 1990
Application Development -
Metier Institute - 1990
Certs & Test Qualifications
Digital Electronics - 1999
Principles and Practice of Electricity - 2000
Computer Management - 1991
Statistical Process Control - 1989
Sales and Service - Level 2 of 2 - 1999
5054 Mike Padgett Hwy
Augusta, Ga 30906
706-691-6011
Wife: Diane A. Carnes
Married: 42 years – April 9th, 1977
Children:
Kelly Lynn Carnes Brewer –
39 yrs old –
Christian School STEM Teacher
Nicholas Mark Carnes –
38 years old –
Lead Pastor New Passion Church
Benjamin Jacob Carnes –
33 years old –
Communication Specialist
Jamela Rachel Carnes –
31 years old –
Grad Student, Mother and Wife
Grandchildren:
Chandler Brewer
Logan Brewer
Fisher Brewer
Riley Brewer
Gavin Carnes
Tristan Carnes
Hailey Carnes
Reagan Carnes
Georgia Mae Carnes
Isaiah Carnes
Nazareth Carnes
